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Among the certifications available for computer professionals, A+ is probably the one cited most often as a starting point for careers in information technology (IT). More than 260,000 people have received A+ certification, viewing it as a way to find jobs as computer service technicians or to gain enough skills to move on to further training. A+ (A Plus) is an entry-level computer certification for PC computer service technicians. The exam is designed to certify the competency of entry-level PC computer service professionals in installing, maintaining, customizing, and operating personal computers.
Historically, A+ Certification was a lifetime certificate, but as of 2011, the A+ certificate must be renewed every three years by retaking the A+ test. Otherwise, certificate holders must pay a CEU (Continuing Education Units) fee to maintain certification.
The A+ exam contains situational, traditional, and identification types of questions. All of the questions are multiple choices, and there is only one correct answer for each question. The A+ exam is open to anybody, although it is designed to be taken by those with at least six months of job experience as service technicians.Currently, A+ is the only major non-vendor-specific hardware certification available for IBM-compatible computer systems. Increasingly, many help desk positions as well as service centers are requiring A+ certification or similar experience as a basis for hiring.
A student attempting the A+ Certification should have approximately twelve months of work experience with operating systems, computer hardware, system files, maintenance, and networking, configuration of hardware and software, and troubleshooting computer problems.
To study for the exam, the following materials are needed:
- A PC with Microsoft Windows XP, Vista, 7, or 8
- Grounding pad
- Anti Static Wrist Strap (ESD Bracelet or Ground Bracelet)
- Phillips head screwdriver
- Flat head screwdriver
- Calculator
- Multimeter
The A+ 220-801 certification exam is based on these five objectives.
Domain | Percentage of Examination |
PC Hardware | 40% |
Networking | 27% |
Laptops | 11% |
Printers | 11% |
Operational Procedures | 11% |
Total | 100% |
The A+ 220-802 certification exam is based on these four objectives.
Domain | Percentage of Examination |
Operating Systems | 33% |
Security | 22% |
Mobile Devices | 9% |
Troubleshooting | 36% |
Total | 100% |
In the 220-801 Certification Exam (2012 Objectives) the PC Hardware and Networking domains now make up the bulk of the exam with 40% and 27% respectively. Laptops, Printers, and Operational Procedures makes up 11% for each domain respectively.The A+ 901 and 902 exams both consist of 90 questions each. A passing score on the A+ 901 exam is 675, and a passing score on the CompTIA 902 exam is 700.The CompTIA A+ 220-901 certification exam is based on these four objectives.
Domain | Percentage of Examination |
Hardware | 34% |
Networking | 21% |
Mobile Devices | 17% |
Hardware & Network Troubleshooting | 28% |
Total | 100% |
The A+ 220-902 certification exam is based on these five objectives.
Domain | Percentage of Examination |
Windows Operating Systems | 29% |
Other Operating Systems & Technologies | 12% |
Security | 22% |
Software Troubleshooting | 24% |
Operational Procedures | 13% |
Total | 100% |
Test Score and time frame:
Length of Test | 90 Minutes per exam |
Passing Score | 220-1001: 675 (on a scale of 100-900) 220-1002: 700 (on a scale of 100-900)
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